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Mazaya's Rawan Elayan (right) presents the award for Travel Retailer of the Year to DFS Group's Jay Frame (centre)

DFS named Retailer of the Year at DFNI Global Awards

DFS Group has once again been named as Travel Retailer of the Year at the DFNI Global Awards for travel-retail excellence, retaining the title it won in 2017.

The retailer was announced at the winner at the 14th annual ceremony, which once again took place during the DFNI Charity Ball at London’s Royal Lancaster.

Other big winners on the night included William Grant & Sons, which had success in Best Marketing Activation for the Hendrick’s World Cucumber Day and in the Best Supplier category.

Meanwhile Dubai Duty Free also scooped two awards. The Middle Eastern retailer beat off strong competition to win both the Charitable Business of the Year award and the company’s executive vice chairman & CEO Colm McLoughlin won the Charity Champion of the Year award.

The Charity Ball itself raised an initial £24,000 for the Akanksha Foundation through donations, games and auctions on the night.

The winners in full

Airport Retailer of the Year, sponsored by Foreo

Winner: Qatar Duty Free

Highly commended: King Power International Group

Shortlisted: Delhi Duty Free Services; DFS Group; Dubai Duty Free; The Shilla Duty Free

Airport with most supportive approach to travel retail

Winner: Heathrow airport

Highly commended: Singapore Changi airport

Shortlisted: Sydney airport

Best Marketing Activation

Winner: Hendrick’s World Cucumber Day, William Grant & Sons

Shortlisted: Grey Goose Winter Wonderland at Toronto Pearson airport, Bacardi Global Travel Retail; Around the whiskey world at Changi, Changi Airport Group; Tiffany & Co travel-retail launch, Coty; Delhi Duty Free Services; #TravelWithOREO, Mondelez World Travel Retail; Omega Lost in Space, Starboard Cruise Services; Beauty Truck, The Shilla Duty Free

Best New Product, sponsored by Qatar Duty Free

Winner: Dual SIM Adaptor for Android and iOS, WorldSIM Duet

Highly commended: Gucci Bloom, Coty

Shortlisted: Santa Teresa 1796, Bacardi Global Travel Retail; The Macallan Quest Collection, Edrington Global Travel Retail; Toblerone Messages, Mondelez World Travel Retail; Lindt Assorted Napolitains Travel Trolleys 600g, Lindt & Sprüngli; Mentos Mini Passport, Perfetti Van Melle Global Travel Retail; Greenall’s Extra Reserve, Quintessential Brands

Best New Product Packaging, sponsored by Qatar Duty Free

Winner: Music Box, Lanson International

Shortlisted: Toblerone Happy Holidays, Mondelez World Travel Retail/filtr; Corset Shell Pack Capsule, KT International; Johnnie Walker Blue Label – Ghost & Rare Special Release, MW Luxury Packaging; Greenall’s Extra Reserve, Quintessential Brands; Seksy Sunglasses Exclusive Airline Packaging, Swiss Eyewear Group International

Best New Shop Opening

Winner: King Power Rangnam, King Power International

Highly commended: Dior Watches & Jewellery Boutique, Starboard Cruise Services

Shortlisted: DFS in Singapore Changi T4, DFS Group; Estée Lauder in Abu Dhabi airport, DFS Group; Heathrow T3 store, Dixons Travel; Incheon International airport T2, Lotte Duty Free; Incheon International airport T2, The Shilla Duty Free; Dallas-Fort Worth, TRG Duty Free/DFASS joint venture

Best Supplier, sponsored by Dubai Duty Free

Winner: William Grant & Sons

Shortlisted: Mondelez World Travel Retail; Heineken International; Lindt & Sprüngli

Best Technology Innovator

Winner: Coindrum

Shortlisted: Delhi Duty Free Services; DUDA – Dufry Digital Assistant (ChatBot), Dufry; Foreo Luna; Lotte Duty Free

Charitable Business of the Year, sponsored by Quintessential

Winner: Dubai Duty Free

Shortlisted: Street Hearts Haiti, Importations Guay Ltée (IGL); Hand in Hand for Haiti, Starboard Cruise Services

Charity Champion of the Year

Winner: Colm McLoughlin, Dubai Duty Free

Highly commended: Justin Guay, Importations Guay Ltée (IGL)

Cruise/Ferry Retailer of the Year

Winner: Harding Retail

Shortlisted: P&O Ferries; Starboard Cruise Services

Inflight Retailer of the Year

Winner: gateretail

Shortlisted: DFASS; KLM Royal Dutch Airlines

CSR Team of the Year

Winner: Santa Teresa

Shortlisted: Delhi Duty Free Services; DFS; Importations Guay Ltée (IGL); King Power International Group; Valrhona

Global Travel Retailer of the Year, sponsored by Mazaya

Winner: DFS Group

Shortlisted: Dubai Duty Free; Importations Guay Ltée (IGL); Lotte Duty Free; Qatar Duty Free; The Shilla Duty Free

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