Nuance welcomes expansion of Australia arrivals shopping programme

Andrew Pentol

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The retailer can now offer an expanded range of product categories to passengers arriving in Australia

Under the new rules, which are part of the country’s Tourism Shopping Reforms and came into effect on October 6, retailers are allowed to offer a broader range of tax- and duty-free merchandise in arrival stores alongside liquor, tobacco, fragrance and cosmetics. Customers can also select goods on departure from the full range of tax and duty-free goods and arrange for them to be collected on their return to Australia using Nuance’s “Ready for Collection” service.

Nuance business development director Australia and New Zealand David Odgers said: “This is an excellent example of the government working with industry to create an improved environment for consumers. Customers with spare time on departure can shop for the products they want, whether it’s the latest iPod or camera or preferred cosmetics regime. Australia already leads the way in convenience for duty-free shopping and this change will make Australian duty-free shopping even better.”