MEDFA Conference: call for customer focus

John Rimmer

15-Dec-2005

More than 300 delegates attended this year's Middle East Duty Free Conference and heard how the regional industry must remain customer-focused to sustain its impressive growth. John Rimmer reports

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When a regional industry is performing as encouragingly as in the Middle East, there is a danger that its members rest on their laurels, spending more time congratulating each other

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