High life

Lorna Strickland

1-Mar-2006

British Airways suffered a turbulent year in 2005 with strike action diminishing the effects of innovative retail and marketing schemes. Lorna Strickland assesses the airline's performance in the past 12 months

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UK flag carrier British Airways (BA) endured a number of setbacks to its business in 2005. The well-documented strike action at inflight caterer Gate Gourmet last summer resulted in a

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