Gutsmiedl: “The heyday of duty-free is over”

23-Oct-2003

Annette Gutsmiedl has experienced many changes to travel-retail in her 18 years as onboard sales manager at United Airlines. She is now leaving for pastures new?as vice-president at Watermark USA. Gutsmiedl, outspoken as ever, speaks frankly to Lorna Strickland about her experiences in the industry?and what she thinks is the way forward for inflight travel-retail.

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Annette Gutsmiedl has experienced many changes to travel-retail in her 18 years as onboard sales manager at United Airlines. She is now leaving for pastures new?as vice-president at Watermark USA.

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(1-Sep-2003) - United Airlines onboard sales manager Annette Gutsmiedl has said she hopes the inflight retail industry will continue to flourish after her departure on December 1.
(15-Jun-2001) - US. United Airlines? new inflight catalogue?which focuses heavily on product editorials?has boosted duty-free sales considerably, according to onboard merchandise sales manager Annette Gutsmiedl.
(5-Sep-2003) - Duty Free World has taken over inflight retail operations from on United Airlines.