Gulf Air and Britannia scoop top ISPY Awards

Lorna Strickland

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The Inflight Sales Person of the Year Awards, held on December 10 in Reading, UK, attracted the strongest ever line-up of airlines and cabin crew

The Inflight Sales Person of the Year Awards (ISPY) were held at a glittering ceremony on December 10, and attracted a strong line-up of cabin crew from a diverse selection of airlines. Organised by Travel Retail Training, the event paid tribute to the best inflight sales staff and helped hone their selling techniques. Gulf Air's Tara Coady won the Inflight Sales Person of the Year award in the scheduled airlines section, with Britannia's Helen Barns-Powell scooping the charter award. EasyJet's Stuart Cant won the award in the low-cost category.

The full list of ISPY winners is as follows:

Inflight Sales Person of the Year Award
Scheduled Airlines:  Tara Coady, Gulf Air
Charter Airlines:Helen Barns-Powell, Britannia Airways
Low Cost Airlines:Stuart Cant, EasyJet

Sales Awareness Award
Winner:Austin Cowburn, bmi  
Highly commended:Sarah Williams, First Choice Airways.

Sales Technique Award
Winner:Amanda Chubb, FlyBe 
Highly commended:Wilmien Venter, Air Namibia 

Product Merchandising Award
Winner:Salma Cherono, Kenyan Airways 
Highly commended:Kate Sparrow, bmibaby 

Product Knowledge Award
Winner:Rani Vellasamy, Malaysia Airlines
Highly commended:Emma Gailes, Britannia Airways 

Use of the PA Award
Winner:Roslyn Burger, South African Airways 
Highly commended:Marco de Jaeck, Virgin Express 

Team Award
Winner:Jennette Gregory and Stuart Cant, EasyJet

Inflight Retail Star Product
Winner:Lancôme Star Bronzer