Customer central to Dufry renewal

John Gallagher

1-Nov-2005

A busy year for Dufry Group has been marked by the roll-out of the retailer's new branding along with several store openings and key contract gains. Global COO José Antonio Gea tells John Gallagher why he believes the company has found a blueprint for the future, and reaffirms Dufry's determination to build on its debut in the Spanish market

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DFNI: You've been with Dufry Group for 18 months, during which time the company has made important changes. What have been the most significant developments for Dufry since your arrival

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