Chacalli warns price cuts could hit diplomat service

15-Dec-2005

Belgian retailer Chacalli-De Decker has voiced concerns that price cuts for distributors serving the diplomatic market could affect the service provided to diplomatic personnel. Following a plea voiced in DFNI June 1, executive director Michael Sheriff said that the situation has deteriorated and further cuts could result in a decrease in the attention to customer service the channel has offered in the past

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Diplomats and embassy staff working abroad are entitled to big duty-free allowances, and since the abolition of EU duty-free the sector has become increasingly competitive. Tobacco has been badly hit,

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(15-Jun-2004) - Belgian retailer and wholesaler Chacalli-De Decker has voiced concerns that distributors competing to offer customer value may be damaging brand positioning as well as their own margins
(15-Feb-2006) - Retailers to diplomatic corps and military personnel are considering forming a trade association to combat price erosion in the tobacco sector
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