Completing the travel chain

Problems in the aviation sector have not slowed Brazil’s tourism boom, reports Sandra Newman

Growth in tourism in Hawaii has slowed after big increases in arrivals in 2004 and 2005 and the islands are experiencing a worrying decline in Japanese visitor numbers. But there are some positive trends, with visitors to Hawaii spending more and the number of arrivals from other Asian countries starting to grow

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The North American duty-free liquor business has its fair share of problems. The aviation security issue is a particular worry, but there are encouraging pockets of regional growth, as Joe Bates reports

Acquisitions have boosted Pernod Ricard’s presence in the North American duty-free market, but the world’s second biggest wine and spirits company is still hungry for growth. Joe Bates talks to Pernod Ricard Travel Retail Americas president Christophe Lemarié

European reserve is about to collide with American razzamatazz in a cigar culture clash that Henri Wintermans hopes will fuel its drive into North America, writes Gavin Lipsith

Talbot Consultants International president and CEO Richard Talbot believes too many airports place too much emphasis on mundane efficiency and ill-conceived design. He argues that airport design should encourage consumer spending, not stifle it

Panama duty-free and duty-paid retailer Grupo Wisa has ambitious growth plans for the coming year, which include the development of specialist fascias. Commercial director Marcelo Montico talks to John Gallagher about the company’s strategy

Air travellers need to be relaxed, entertained and surrounded by familiar city centre shopping experiences, according to Aldeasa technical director Fernando Nadal. He talks to John Gallagher about the operator’s strategies in its latest developments at Madrid Barajas, Cancún, Vancouver and Atlanta airports

Grupo Ultrafemme has succeeded in the Mexican Caribbean and Cabo San Lucas in Baja California thanks to the commitment of its owners. But after rebuilding their business following the devastation wrought by Hurricane Wilma, this year will bring yet more challenges. Tina Milton reports

The airport environment is changing fast. New security measures demand a fresh approach to retailing, particularly by food and beverage operators. Michael Eaton talks to Concessions International president Anthony Joseph

Starboard Cruise Services is the world’s biggest onboard retailer. President Rob Norris talks to Emily Pacey about keeping ahead of the competition