Between the Lines

The trauma of crisis lives long in the memory, so the caution with which Latin America's operators have greeted the recovery in sales this year is understandable. Yet that recovery is real and will be sustained, writes Dermot Davitt

Brands in Focus

A round up of the latest brand news
Cigar supplier Villiger has achieved a turnaround in sales following an increase in demand for its flavoured products, and director export sales Chris Pfister tells TRI that exports have soared since the company embraced the trend
Nestlé International Travel Retail has described its chocolate brand Cailler as the best that Switzerland has to offer. As the Cannes show approaches, the supplier is backing that boast with investment, as John Rimmer discovers

Consumer Insight

Whether you are into first-class luxury or a Disney experience, there are now floating holidays to suit all tastes. But when it comes to shopping, just how well do we know cruise passengers' expectations? RFH Consumer Insight's Adele Wolstenhulme has some answers from the company's latest research in the Caribbean

Editor's Comment

John Rimmer welcomes you to the August/September issue of TRI

Final Word

London Supply commercial director Paco Heredia looks at the Argentinian economy past and present, drawing lessons for duty-free

On The Cover

The Latin American duty-free business has been recovering from one of the worst recessions in living memory. Some old names have disappeared, and some new ones have appeared. But in the aftermath of the economic turmoil, no name is more synonymous with duty-free than Urioste, thanks to two brothers at the cutting edge of Latin American travel-retail. John Gallagher reports

People & Events

Appointments news and forthcoming events in the travel-retail calendar

Talking Point

Marketing and travel-retail consultant Thierry Maillet argues that the industry could make better use of the internet and frequent flyer programmes to increase penetration and boost sales

The Browser

DFNI retail news editor Gavin Lipsith seeks out some of the most intriguing recent industry stories

Travel Shop Window

A round-up of the latest products in travel-retail

Regional Focus

Aer Rianta International is one of a select group of retailers who have helped redraw the frontiers of the duty-free industry. A specialist in spotting market opportunities, the company is as keen as ever to break new ground. John Rimmer talks to regional director of retail operations Bill Maxwell
Dubai, Bahrain and Abu Dhabi beware. A new retail force is emerging in Qatar, where airport investment is fuelling rapid sales growth. But will Qatar Duty Free match the achievements of its illustrious neighbours? John Rimmer reports
Hamila Duty Free is capitalising on the burgeoning tourism market in north Africa by setting up shop in Libya and Morocco. But its home market of Tunisia still has plenty of potential for boosting sales too. Tina Milton reports
The Balkan states of Croatia and Slovenia are enjoying a period of rejuvenation, with travellers and package tourists flocking to the area for an alternative holiday experience. Lorna Strickland reports
Travel-retail in Asia/Pacific is a fine example of triumph in the face of adversity. This year's Raven Fox Awards showed again how the region's confectionery operators refuse to be overwhelmed by SARS, the Iraq war and bird flu. And as Michael Eaton discovers, several operators rely on the category to aid the recovery process
Aldeasa division Palacios y Museos is an established operator of gift shops at museums and attractions all over Spain. Now the company has set its sights on spreading its network to the rest of Europe and beyond. Eluned Jones reports
Whether you are into first-class luxury or a Disney experience, there are now floating holidays to suit all tastes. But when it comes to shopping, just how well do we know cruise passengers' expectations? RFH Consumer Insight's Adele Wolstenhulme has some answers from the company's latest research in the Caribbean
TRI looks at a few of the airport developments under way in emerging markets around the world
Tourism figures suggest that travellers are becoming more daring in their holiday choices. Travel retailers taking a chance on relatively untapped markets could be set to benefit.

Product Focus

Cigar sales have taken off in recent years, and nowhere faster than in Asia/Pacific. Suppliers say that retailers' willingness to invest in their staff, stores and supply has been crucial to this success. Gavin Lipsith looks at the mechanics of how two leading operators have driven sales growth
Since the early 1990s the cigar segment has been growing faster than the tobacco market as a whole, having broadened its following beyond wealthy, fiftysomething men. Travel retailers have wasted no time in cashing in on the trend. Gavin Lipsith looks at top cigar suppliers' plans for travel-retail

Regular Features

A round up of the latest brand news
A round-up of the latest products in travel-retail
John Rimmer welcomes you to the August/September issue of TRI
DFNI retail news editor Gavin Lipsith seeks out some of the most intriguing recent industry stories
The trauma of crisis lives long in the memory, so the caution with which Latin America's operators have greeted the recovery in sales this year is understandable. Yet that recovery is real and will be sustained, writes Dermot Davitt
Cigar supplier Villiger has achieved a turnaround in sales following an increase in demand for its flavoured products, and director export sales Chris Pfister tells TRI that exports have soared since the company embraced the trend
Nestlé International Travel Retail has described its chocolate brand Cailler as the best that Switzerland has to offer. As the Cannes show approaches, the supplier is backing that boast with investment, as John Rimmer discovers
Appointments news and forthcoming events in the travel-retail calendar
Marketing and travel-retail consultant Thierry Maillet argues that the industry could make better use of the internet and frequent flyer programmes to increase penetration and boost sales
London Supply commercial director Paco Heredia looks at the Argentinian economy past and present, drawing lessons for duty-free