On The Cover

Inflight retail is in urgent need of some good news. Could FlightStore?s new satellite-enabled onboard shopping service provide the shot in the arm it so badly needs? Joe Bates talks exclusively to sales and marketing director Charles Vine

Regional Focus

Apart from working out how to best capitalise on the one-off influx of first-time visitors, operators in South Korea are doing their best to encourage customer loyalty, and many have established reward schemes for frequent shoppers.
Luxury brands popular with South Korean consumers are finding it pays to keep a close eye on national travel habits. In some destinations they even outspend the Japanese, writes Joe Bates.
Since Incheon International airport in Seoul opened last March, trading conditions have been far from ideal. But with the World Cup just four months away, South Korean retailers are hoping the tournament will give a much-needed income boost, writes Gavin Lipsith

Product Focus

The figures suggest that duty-free tobacco is slowly being edged off the shelves. But Joe Bates discovers that the product sector is reinventing itself and remains an important profit generator for many travel retailers around the world
The travel-retail cigar sector has not escaped the aftermath of September 11 and its impact on international travel.
Squeezing everyday essentials into a single carry-on case is the challenge facing business travellers eager to bypass long security checks. Fortunately, as Neena Dhillon discovers, leathergoods companies are falling over themselves to capture the spend of business travellers with the ultimate, multi-functional travel accessory
The campaign to remove the World Health Organization?s proposal to ban duty-free tobacco sales from the Framework Convention on Tobacco Control has entered a crucial phase. International Travel Retail Confederation director-general Keith Spinks updates Joe Bates on the latest developments
Anyone thinking that the tobacco category lacks creativity should have headed for Copenhagen Kastrup airport last December. It was the location for an extremely inventive, high-tech promotion from House of Prince called Prepare for After Ski at Copenhagen Airport.
Top-end retailers will try to convince you it?s the array of sizes and styles that collar the passenger when it comes to shirts. Talk to a no-nonsense airport retailer and you will soon find that just a few choice skus are needed to build a tidy trade. Kevin Rozario reports
It?s a man?s world when it comes to shirts?much to the frustration of the increasing ranks of businesswomen who travel.

Regular Features

The events of September 11, more than any other point in history, have focused the attention of the airport retail industry on risk and how to manage it. Ivo Favotto argues there is no time like the present to adopt a fresh approach to this familiar problem
You enjoy huge success with a hip new product for the young crowd, so what do you do? Target their elders and betters, of course. Jane Labous finds out how duty-free addict Puig and the mother and daughter team of Carolina Herrera are wising up to age 
Cutbacks in the beauty business were extensive following the events of September 11. Yet the biggest player in the European market remains confident it can achieve significant growth in 2002 and has prepared one of its most ambitious launch schedules ever. Kevin Rozario reports
The travel-retail industry is in dire need of some good news after a year plagued by global events beyond its control. But both before and after these unprecedented events a quiet revolution was taking place in the field of inflight retail. Turn to this month's cover story.
If Venezuela was a barometer for Latin America, then the region?s prospects would be good. Venezuelans? desire for international travel is shown by the number of trips to the US and Europe. With economic reinvigoration, travel from the country could blossom
When Cacharel?s new fragrance Gloria hits European streets in mid-April it will mark a big shift of focus for the French brand, pushing it into uncharted territory.
The shape and size of the new euro coins and notes have inspired a new generation of euro-friendly designer wallets and purses.
Showcase Ireland, the 26th international craft, gift, fashion and interiors fair held last month, attracted 2000 overseas buyers from 30 countries worldwide. Several companies among the 650 exhibitors at the Dublin event displayed products with travel-retail potential?but again the annual event attracted few travel-retail buyers.
This year?s Raven Fox charity ball will support Cosmetic Executive Women (CEW) France, a charity which provides beauty centres for seriously ill patients in French hospitals. The Raven Fox Enchantment Ball will be held on International Women?s Day, Friday March 8, at London?s Grosvenor House Hotel.