Controlling spin isn?t easy, particularly when the world?s largest travel retailer is inadvertently courting controversy. Since September 11, DFS Hawaii, once a hugely lucrative concession territory, has been playing the patient of an uncaring doctor?the airport landlord. Meanwhile other retailers in Waikiki are doing a roaring trade. TRI editor-in-chief Adele Wolstenhulme went there to investigate what is really going on

Airport services have long been a neglected sector of the airport business. But a new event, Gate One, to run alongside the TFWA Asia Pacific show should put them on a par with travel-retail. This, ceo Andrew Ford tells Joe Bates, should be good news for all

Retailers and airport authorities often think they know their business inside out, but suppliers, agents and distributors can give vital insight into consumer trends. Anna Fenton got them all together  to pool their thinking on the world?s last great emerging market

Despite the devaluation crisis, the closure of arrivals stores and an uncertain regulatory regime, Aerofirst has been doing business at Moscow for more than a decade, and the Irish-Russian operator has just secured an eight-year extension. Gavin Lipsith reports

 ...well they do in travel-retail right now. Cruising is one of the few sectors showing growth as more people take to the seas than ever before. Kevin Rozario reports on a post-September 11 success story

When TRI surveyed the world?s airports, far from finding a picture of gloom, we found much growth, and even new opportunities in spots initially hardest hit by the aftermath of September 11. Eluned Jones globetrotted the world?s key markets, and reports back

Like many other airports around the US, San Francisco International airport quickly implemented a support programme for retailers after the events of September 11 last year.

The latest statistics within the US from the Travel Industry Association of America reveal that air travel in the period January-June this year was still down 10% on the same period last year.

The abolition of intra-EU duty-free was once heralded as the end of the ?booze cruise?. Yet this autumn record numbers of Britons are expected to travel to France and Belgium in search of much more than just the staple tobacco and liquor stock. So where, asks Colin Nicholson, are the traditional travel retailers?

It?s difficult to be precise about the number of tobacco shops in the little Belgian town of Adinkerke, because new ones keep springing up.

As the first Italian airport operator to take its retail operation in-house, the fiercely ambitious SAVE has been able to put forward a coordinated retail offer at Venice. Joe Bates finds out how it works, and uncovers the group?s strategy for expansion

The finished line-up of retail concepts at Venice Marco Polo airport includes some impressive outlets.

...says airport retail consultant Ivo Favotto. With the adoption of tighter airport security and several expansion projects in the pipeline there has never been a better time, he says, for those in the travel-retail world to have their say in the terminal development process

Is the travel-retail channel worth the investment for Italian fashion houses? Top executives from Benetton, Borsalino, Mantero, Alviero Martini and Valentino speak candidly to Claudia Flisi about the future of the business

Why stop when you?re on to a good thing? With more and more top brands taking their staple products one step beyond, TRI sent Joe Bates to find out what makes a successful line extension... and what does not

While some suppliers are determined to ride out the current slump in high-end goods building new stores, the luxury goods market is facing a further threat as brands that found widespread appeal in the 1990s lose their cachet. Joe Bates reports

It all began as a men?s fashion show held in a Macy?s employee cafeteria in 1980. Twenty-two years and $15m later and that token event is now a star-studded fashion extravaganza for Aids research, prevention and care, attracting thousands of consumers every year. TRI was an exclusive guest at the event, chaired by movie legend Dame Elizabeth Taylor and sporting celebrity Earvin ?Magic? Johnson

Fashion brands just can?t keep away from travel-retail. The allure of a high-spending, discerning clientele and the opportunity to internationalise are too much to pass up, as Pringle and Kenneth Cole explain to Kevin Rozario

In the US, Kenneth Cole Productions (KCP) is in no need of a makeover.

Imagine being a travel retailer in today?s depressed climate and wanting to see fewer people coming into your store. Then imagine not having to worry too much about an international marketing strategy for raising the profile of your products. Easy?when you have a world-renowned film director?s name on your label. Adele Wolstenhulme reports on Francis Ford Coppola?s growing food and wine phenomenon

As a magazine for travel retailers, TRI naturally carries many operators? comments on suppliers. So we thought we?d turn the tables and ask suppliers to rate the best travel retailers in the beauty sector. And Isabelle Caprano promises to tell you whom suppliers have rated as the best operators before the end of this article

The International Travel Retail Confederation (ITRC) has re-elected Alain Falque of Aéroports de Paris as chairman.

Aer Rianta International has promoted Moscow Duty Free general manager Bill Maxwell to regional director Russia, CIS and Canada.

Travellers planning a trip to Hawaii can now check out the array of shopping on offer before they get there, thanks to Shop Hawaii Alliance USA?s virtual tour.

Hawaii?s retailers have not adapted to a changing inbound consumer profile as quickly as they should, according to Ala Moana Center vice-president Darren Iversen.

No one is better placed to judge the state of Hawaii?s travel-retail market than Gwendolyn Le Blanc, director of leasing for The Hilton Hawaiian Village luxury resort.

The spotlight shifts to China in the next stage of the TRI?Horizon Global Travelling Consumer Research Programme. In part one of a three-stage study looking at the buying behaviour of inbound and outbound travellers in Hong Kong, Beijing and Shanghai we are proud to reveal some exclusive insights. Adele Wolstenhulme introduces the results

Retailers reluctant to take risks with wine promotions in travel-retail are unnecessarily slowing the category?s growth, according to US supplier Brown-Forman Wines International.

MAC Cosmetics has opened a new free-standing shop in the recently opened The Street shopping mall at Dublin airport.

TRI is proud to unveil a partnership with the airport and infrastructure retail team of URS, a global airport planning and design company, to conduct a quarterly survey of business conditions in the travel-retail industry. Ivo Favotto explains

Building and maintaining a successful global portfolio requires a huge commitment in investment and resources. But those groups that are able to make such commitments today will be rewarded with a brand portfolio that stands out from the crowd tomorrow, says Neena Dhillon

When Manuel Puig took over at the helm of Puig Prestige Beauty Brands in January 2000, his mission was to increase the number of brands in the portfolio.

Airlines are in a far more difficult position than airport retailers.

Airports are traditionally the great melting pots of races, and black, Asian, Arabic and Hispanic women represent some of the most beauty-aware consumers in the world. So  the European focus of cosmetics counters may be to their own cost, says Jane Labous

It was always going to end in tears. The dispute between the country?s Transport Ministry and former Bucharest airport duty-free operator EDF Asro led to the closure of the location?s duty-free stores in March. And just as the winner of the subsequent tender was about to be announced, the government issued a decree banning airport duty-free sales. John Rimmer tries to cut through the intrigue

Putting in place a new retail strategy in one of the largest US travel-retail businesses is a tall order for any incoming boss. Add the events of September 11 just a year later, and all sorts of problems arise. Despite this, HMSHost Corp senior vice-president retail Joan Ryzner refuses to be diverted from her path. She talks exclusively to Adele Wolstenhulme

By Rachel Lovejoy

Kyndal, the Glasgow-based firm formed following the sale of Jim Beam Brands? Scotch business to a management buyout last October, is heading for the TFWA World Exhibition this month with a raft of exclusive travel-retail line extensions aimed at tapping into the potential of the gifting market.

Tax Free World Association is adding its support to the campaign to fight the World Health Organization?s (WHO) proposed abolition of duty-free tobacco sales.

Allied Domecq Duty Free (ADDF) has established a specialist team to handle the company?s growing international wine portfolio. It will be led by Peter Ayling, who has been appointed director wine development global duty-free.

Optical goods company Safilo?s international duty-free division continues to grow despite the difficult trading climate, particularly in the first six months of 2002.

Danish fashion company Sand has claimed that its high-level presence at this year?s TFWA World Exhibition reflects an increase in demand for women?s fashion clothing in the travel-retail business.

German fragrances house Lancaster Group is already claiming early success for its Glow by J.Lo fragrance, introduced to markets in August this year.

Lancôme is making an aggressive move to rejuvenate and modernise its brand image, introducing a worldwide skincare programme under a new LCM franchise.

Merchandising techniques and gift packs for key brands will be highlighted in a special travel-retail display area on the Pernod Ricard World Trade stand in Cannes this year.

Toys and gifts supplier Russ Berrie is working closely with airport operators in Europe, the Middle East and Asia to achieve maximum merchandising effect.

Despite the gloom over inflight sales, the third Airline and Supplier Conference and Airline Trade Market in Geneva showed clear evidence of solidarity and dialogue between operators and suppliers. Trevor Lloyd-Jones was there

Cutting through the narrative to understand what?s really happening in Hawaii?s travel-retail market is a difficult task.