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UAE. Dubai Duty Free (DDF) has unveiled grand plans for its new retail operation at terminal three, a new facility at Dubai International airport dedicated to Emirates Airlines passengers
MALAYSIA. Kuala Lumpur International airport's (KLIA) extensive retail renovation has been delayed until 2008 after the Ministry of Tourism raised strong objections to starting work on schedule earlier this year
Insight
Another Cannes is upon us and with it, as always, comes the opportunity for a healthy dose of industry self-examination
For a trade that is in such close communication with local Customs authorities, it is strange how often directives issued by Customs departments or closely related government ministries have threatened travel-retail in the past. This issue of DFNI alone shows several examples
In March 2005, Spanish airport authority AENA president Manuel Azuaga confirmed, in a parliamentary control session, that when the current Aldeasa retail contract lapses in December 2006, a full public tender would be called
DFNI visited the new Bangkok airport the day after it opened for an impromptu inspection of the much-anticipated facility
For such a rapidly changing industry, it is good to know that some things are constant; Asians will always be the biggest spenders at airports, retailers will always complain about onerous rental terms—and Dubai Duty Free will always have ambitious expansion plans
People & Company
Olivier Charriaud has been appointed CEO of Tax Free World Association (TFWA)
Luxury goods house LVMH Moët-Hennessey-Louis Vuitton has announced the appointment of Ulrich Wohn as Watch & Jewelry division president and CEO for North America
Kurt Staelens has been appointed as the commercial director of Brussels Zaventem airport. Staelens replaces Doug Benham from Macquarie Airports, who has been responsible for the commercial operations at Brussels International Airport Co (BIAC) on an interim basis
Features
A revamp of the key shopping areas at Stockholm Arlanda airport has put the spotlight on non-aeronautical revenues, which airport authority Luftfartsverket wants to increase sharply by 2009. Kevin Rozario reports on an airport undergoing undergoing serious retail re-evaluation
More than 200 delegates gathered in Santiago de Chile last month for the 10th annual ASUTIL conference. The event gave delegates the opportunity to reflect on past events and plan their strategies for the future. Co-moderator John Gallagher reports
Dubai International, the world's third biggest airport for duty-free sales, has ambitious expansion plans, including a new terminal that will allow Dubai Duty Free to more than double the size of its operation. Gavin Lipsith looks at the planning behind the largest single investment in the retailer's history
Dublin Airport Authority has maintained control of Dublin, Cork and Shannon airports and Aer Rianta International since the break-up of former national airport authority Aer Rianta began in October 2004. But what progress has really been made? DFNI investigates
As a food and beverage operator, HMSHost is a pervasive force at North American airports. But what of the firm's retail business, which, until now, has operated in the shadow of its bigger affiliate? Kevin Rozario investigates
A few months ago the future looked bleak for Alpha Airports Group. Its shares were suspended, CEO Kevin Abbott was one of several senior directors forced to resign and the company was facing what group commercial director David King calls "an Armageddon situation"
A new stand alone concept is among Estée Lauder's plans for make-up artist brand Bobbi Brown. Tina Milton talks to brand president worldwide Maureen Case
As King Power Group (Hong Kong) prepares to launch its private label lifestyle range Antares, Emily Pacey examines the trend among retailers to start in-house brands. Could it leave suppliers out in the cold?
Rapid retail development is planned to bring three of Egypt's main airports up to international standards. But are the rewards assured amid the threat of terrorist attacks? Tina Milton reports
The old EU Customs system is about to be swept away in a tide of modernisation that promises to benefit travel retailers. Emily Pacey talks to industry lobbyist GBat Beckenham director Graham Austin to find out how
In almost 40 years at Amsterdam Schiphol airport, Gassan has grown beyond its diamonds heritage to offer a broader product portfolio. Lorna Strickland talks to managing director Benno Leeser about the Dutch company's diversification
Kiehl's is the latest brand from L'Oréal to boldly step into duty-free, with a stand-alone store at Hong Kong International airport. Tina Milton asks general manager Philip Clough: where next?
North Korea shocked the international community this month with its decision to continue testing nuclear weapons. But what implications will the negative press have for the opening of a new store, and the country's fledgling duty-free business? Tina Milton investigates
Longchamp has been receiving a lot of attention this year. Some daring moves are now paying off for the leathergoods house, and travel-retail is set to benefit. Kevin Rozario talks to managing director Jean Cassegrain about a busy year
The Swiss travel-retail industry is nervously awaiting a decision by the government on duty-free arrivals shopping. Joe Bates talks to the airports and retailers in favour, and assesses the proposal's chances of success
Hong Kong International airport's new SkyPlaza is set to open later this year, building on the facility's strong links to the Chinese mainland and an already formidable retail offer. Gavin Lipsith speaks to Airport Authority Hong Kong general manager retail and advertising Eva Tsang about the final stages of preparation
With 15 premium liquor and wine brands, Pernod Ricard is ready to challenge market leader Diageo. Joe Bates talks to Chivas Brothers chairman and CEO Christian Porta and Pernod Ricard Travel Retail Europe managing director Ian Williams to find out how
Americans are the second-highest spenders when travelling abroad, behind the Germans, and are a key revenue earner for Canadian, Latin American, European, Caribbean and Asian travel retailers. But fortunes in these markets are mixed, writes Sandra Newman
While WH Smith's high street division has had a turbulent few years, the travel-retail arm has performed robustly. Lorna Strickland explores the company's plans for expansion and diversification
Zürich airport is adding a fresh dimension to chocolate retailing with an approach that defies many of the old conventions. Creating an educational and emotional experience is at the heart of it all, as Michael Eaton discovered
After Spanish investors moved into the UK airport business, those looking to do the same in their home market have not found it easy. John Gallagher looks at changes in the airport business in the UK and Spain over the past two years and assesses the impact on travel-retail
Bulgaria and Romania are the latest countries set to join the EU in January. But how will their duty-free industires survive accession? Tina Milton and Emily Pacey investigate
The Canadian government has landed another blow on its duty-free operators with its recent plans to abolish the visitor rebate programme. But, as Emily Pacey reports, retailers are preparing for a fight
Following Gebr Heinemann's victory in Copenhagen Kastrup's highly competitive retail tender, Copenhagen Airports vice-president commercial affairs Henrik Busch reveals the airport's hopes for its new concessionaire. By Jane Labous
Dufry Group has made great strides forward in North Africa, with recent contract wins in Egypt and Algeria presenting opportunities for long-term growth. Tina Milton speaks to COO Africa Miguel Ángel Martínez about the development path ahead
Retail News Analysis
EU. The European Commission has approved the airport security measures proposed last month, paving the way to lift restrictions on the sale of liquids airside and allowing passengers to bring liquids through security checks
EGYPT. Cairo Airport Co (CAC), which owns Cairo International airport, has received seven expressions of interest to operate the retail space at its new terminal three
URUGUAY. Uruguayan duty-free specialist Neutral opened a new 1,100sq m (11,835sq ft) duty-free store in Rio Branco on September 1
FRANCE. Aelia is to take over Dufry Group's operations at Paris Charles de Gaulle airport (CdG) terminal three from November 1
BULGARIA. Sofia airport is close to launching a supply tender for the stores at existing and new international terminals, DFNI understands
INTERNATIONAL. A new forum, Women in Travel (WiT), is to hold its inaugural meeting at the TFWA World Exhibition in Cannes
CANADA. Ambassador Duty Free Store, which operates a shop on the Canada–US border, has expanded its store by 2,500sq ft (232sq m)
CANADA. Operators on the Canada–US border have welcomed a delay in the implementation of the Western Hemisphere Transport Initiative, which requires all passengers crossing US borders to carry a passport. An amendment to the original bill has delayed its implementation until July 2009, giving the industry time to prepare for the changes
SWITZERLAND. The Nuance Group is to launch a shopping website, dutyfreeparadise.ch, for passengers at Zürich and Geneva airports after conducting trials at Copenhagen Kastrup in association with airport authority Copenhagen Airports
ROMANIA. Local operators are vying for position as Romania's airports prepare to reintroduce duty-free retail
SPAIN. Airport authority AENA is seeking technical assistance to help design and renovate the commercial offer in the arrivals and departures areas of Madrid Barajas terminals one, two and three. The consultancy tender closed on October 13
MEXICO. Private airport operator ASUR's concession with the Mexican government will shortly be extended to include the buil-ding of a new airport at Riviera Maya
Those interested in learning more about the commercial opportunities linked to helping travellers arrive in better shape are invited to join Raven Fox and Aviation Health at an educational workshop entitled Healthy Flying: The Commercial Promise, to be held on November 21 in London. Aviation Health director Farrol Khan will moderate the event
ARGENTINA. Argentinian travel retailer London Supply has converted part of its Puerto Iguazú duty-free shop to resemble a street market in the Moroccan city of Marrakech, complete with a specially-imported Moroccan tentin an attempt to give the border shop a point of difference.
INDONESIA/PHILIPPINES. The proposed joint venture between Jakarta Sukarno-Hatta International airport retailer PT Fortune Star Duty Free and Landmark Duty Free owner Philippine Regent Asia Group has broken down
ARGENTINA. In a bid to accelerate sales growth, Argentinian duty-free operator InterBaires has embarked on a new project to expand the company's flagship store at Buenos Aires Ezeiza airport to more than 3,250sq m (34,970sq ft). It also plans to improve other passenger facilities
US. The request for proposal (RFP) to develop and operate duty-free retail at Chicago O'Hare International airport has finally been released by the City of Chicago Department of Aviation, six months after incumbent Duty Free Americas' original contract was due to expire
IRELAND. Aer Rianta Retail is forging ahead with plans to upgrade the retail offer at Dublin, Cork and Shannon airports despite the uncertainty surrounding the management of the three airports
US. Alpha Airports Group has completed renovation work at Orlando Sanford and Orlando International airports. The operator invested $2m at the locations, expanding its two stores—one from 4,000sq ft to 5,000sq ft (370–465sq m) and the other from 1,000sq ft to 2,300sq ft (93–214sq m)
BRAZIL. Dufry Brazil has launched a new store concept called Do Brasil in a bid to increase its share of the growing market in destination merchandise
SINGAPORE. The Civil Aviation Authority of Singapore (CAAS) is examining submissions for a tender seeking a project consultant to develop its Quality Service Incentive Management Scheme, set up in 1995 to reward excellent service from frontline concession staff
SPAIN/MOROCCO. Recent reports in the Spanish financial press that Barcelona-based ship chandler and duty-free shop operator Provimar is up for sale are only partially true, DFNI understands. According to Provimar CEO Juan Sunet, management partner 3i is seeking to sell its stake in the company
NORTH KOREA. State-owned South Korean operator Korea National Tourism Organisation (KNTO) has secured a deal with Hyundai Asan to be the exclusive duty-free operator at the Geum Gang San mountain resort, ousting incumbent operator Koryo Samwhan, DFNI understands
TURKEY. Hellenic Duty Free Shops has said it is in negotiations to form a partnership with Setur Servis Turistik after the company outbid Hellenic to win the contract to operate six stores on the Turkish borders. Setur beat an international field of bidders to win the 15-year contract last month
INDIA. Alpha Airports Group has signed a memorandum of understanding with Indian retailer Pantaloon Retail to form a joint venture examining retail and catering opportunities in the Indian airport market
UK. London City airport has revealed that it will be improving its passenger services following its sale, which is due to be completed next month
RUSSIA. Aer Rianta International (ARI) is to open four more outlets at Moscow Domodedovo airport by the end of March 2007, with an expanded Runway Beauty store planned to open before Christmas this year
DFNI is about to enter a new phase in its history. Editor Gavin Lipsith explains the changes
NORDIC REGION. The Nordic Travel Retail Group (NTRG) has created a working group called Future Lab. A panel of 10 to 20 travel-retail executives from the region will work on ways of targeting passengers and making them spend. If more than 20 individuals wish to join, NTRG is willing to discuss official expansion of the lab
ASIA. The unique speaker line-up of decision-makers from the travel-retail and travel and tourism industries in Asia/Pacific is attracting firm support for the first Asia Pacific Travel Partnership Symposium
More retail news
Liquor & Wines
LVMH-owned champagne house Krug is to launch a limited- edition travel-retail exclusive Cabin Bag at this month's TFWA World Exhibition in Cannes
The Other Wine & Spirits Co (OWS), the US arm of French start-up wine cooperative OVS, has launched a new wine brand, which it hopes will raise the profile of French wine in duty-free
Bacardi-owned cognac house Otard has launched its first vintage cognac in a limited edition of 975 bottles
CL World Brands Duty Free has developed a series of dedicated in-store travel-retail promotional units for some of its key spirits brands
Family-owned Canadian icewine brand Peller Estates has joined forces with experienced former Allied Domecq duty-free executive Peter Ayling to expand travel-retail distribution in Europe and the Middle East
The Edrington Group will unveil a new updated look for Highland Park malt whisky at Cannes as part of an £18m ($34m) global investment plan, which aims to double sales over the next five years.
A New Zealand software firm has developed a groundbreaking new multi-sensory spirits promotion in conjunction with The Nuance Group's local subsidiary Regency Duty Free
Heineken will be displaying its new Heineken Extra Cold beer at Cannes and introducing in-store promotions linked to the new James Bond film Casino Royale
Ultra-premium tequila brand Patrón has continued its drive to grow sales outside the US with two new distribution deals covering the Irish and Macau/Hong Kong duty-free and domestic markets
Tobacco Products
Japan Tobacco International (JTI) is studying ways to develop its global brands in a bid to gain market share in the Indian and Chinese tobacco markets
Swiss cigar supplier Villiger & Söhne is looking towards Central Asia to fuel growth in its export business over the next few years
The latest stage of the World Health Organization's (WHO) Framework Convention on Tobacco Control (FCTC) is threatening to cast the spotlight on duty-free tobacco yet again, according to the association charged with coordinating the industry campaign to protect tobacco sales
Greek tobacco supplier Karelia is to open a Hong Kong office to develop its business in Asia/Pacific. The company—which has recently gained new listings with King Power International Group (Thailand) at Bangkok Suvarnabhumi airport, Alpha Asia at Colombo International airport and EDF at Hanoi airport—said the move would "pave the way for Karelia's long-term development in duty-free"
Baja Duty Free has reported strong growth in sales of Philip Morris brands at its Las Americas store in San Ysidro following the installation of new furniture supporting the supplier's Marlboro brand family
Brussels International airport retailer Belgian Sky Shops has reported strong increases in its duty-free cigarette sales over the past year, driven by a twin focus on multi-carton sales and clear price communication
UK tobacco supplier Imperial Tobacco has noted the growth of value cigarette brands on the UK domestic market and has urged travel retailers to work with brand owners to capitalise on the trend
The European Union (EU) has dismissed a complaint against Austria's policy of limiting its inbound tobacco allowance for travellers entering from neighbouring countries to 25 cigarettes
Kuala Lumpur International airport (KLIA) concessionaire Dimensi Eksklusif has confirmed that it will proceed with plans to upgrade its cigar outlet at the faci-lity's international satellite terminal building despite the postponement of retail renovations at the airport
Altadis is to introduce its biggest launch in several years at the TFWA World Exhibition in Cannes this month
Fragrances
Colorful Licenses has revealed its travel-retail plans for the signature fragrance from US fashion designer Betsey Johnson
The European Travel Retail Council (ETRC) secretary general Keith Spinks has called on the fragrances industry to support the campaign to maintain a separate inbound fragrance allowance for travellers entering the EU from a third country
Rancé is to preview its latest women's fragrance Eugénie at the TFWA World Exhibition in Cannes this month
Inter Parfums has signed a 12-year worldwide licence agreement with jewellery brand Van Cleef & Arpels to manufacture and distribute the French firm's fragrances and related products
Puig Group plans to make its mark on the first men's fragrance from Prada, Prada Man, with a promotion to personalise the bottle for buyers at selected airports
Nuance-Watson (Singapore) exclusively launched the new women's fragrance from Missoni in Asia last month at Singapore Changi airport
More fragrances news
Lyon airport has raised concerns that the new European regulations on liquids could damage sales at its 90sq m (968sq ft) landside beauty store, operated by Aelia, which sells fragrances and L'Occitane products
First security restrictions, now proposals to change allowances for travellers entering the EU from a third country. Tina Milton investigates the ramifications of the latest legislative time bomb set to hit the beauty industry
Cosmetics
More cosmetic news
More cosmetic news
Dufry Africa is to refine its focus on cosmetics at its stores in Tunisia through two key strategies aimed at growing sales in the category
Malaysian retailer Colours & Fragrances is to open a 150sq m (1,614sq ft) store at the 430sq m (4,625sq ft) airside Emporium at Kuching International airport, as part of renovations to be completed in November
Kiehl's general manager Philip Clough has confirmed the brand's plans for expansion in travel-retail, following the opening of a 25sq m (269sq ft) stand-alone store at Hong Kong International airport (HKIA) terminal one's East Hall in conjunction with Nuance-Watson (HK) in May
Beauty operator Kappé International plans to refresh its Perfumes and Cosmetics store at Amsterdam Schiphol airport terminal two to incorporate new merchandising units
Bobbi Brown president worldwide Maureen Case has outlined the duty-free industry's shift away from a singular "value statement" to a more service-focused environment
Confectionery & Fine Foods
Butlers Chocolates has formed a novel association with Irish fashion and accessories designer Orla Kiely to create a new selection of premium chocolates and keepsake chocolate boxes that will be launched on the Butlers stand in Cannes this month
The Nuance Group is strengthe-ning its focus on confectionery across several fronts, with recent high-profile events—such as the Soul of Chocolate exhibition at Zürich airport and the opening of a new shop at Amsterdam Schiphol airport—key elements of a continuing process to exploit the category's full potential
Italian agent Multi Duty Free Dept (MDFD) will show Cannes visitors (Blue Village, stand C3) a range of prototypes for a concept being considered by its Novi chocolate brand in conjunction with Swiss pencil manufacturer Faber Castell
Lindt is extending its portfolio with the addition of a 240g Dark Praline ballotin as well as a 145g Dark Praline box, plus a 60% Dark Lindor Ball Tube pack
Godiva Chocolatier is relaunching its Gold Collection as part of its 80th anniversary celebrations, with a choice of assortment gift boxes exclusive to travel-retail and ranging in size from 15 pieces to 45 pieces per gold ballotin
Kraft Foods World Travel Retail (KFWTR) has linked with Travel Retail Norway at Oslo Gardermoen airport to celebrate the 100th anniversary of one of Norway's best-known chocolate brands, Freia
Maxim's de Paris is strengthening its gourmet food selection alongside the traditionally strong chocolates and biscuits offering with a new range of goose and duck foie gras and terrines at competitive prices
Belgian luxury chocolate manufacturer Neuhaus has started celebrations for its 150th birthday next year by creating a fresh design for its retail stores, including those in travel-retail
Swiss-based distribution company Francis Selection, which specialises in representing Belgian chocolate manufacturers (DFNI March 15), has been conducting product tests with retailer Belgian Sky Shops (BSS) at Brussels Zaventem airport
Walkers' Nonsuch, the family-owned UK toffee specialist, has relaunched its Hammer Pack collection and rebranded it as Toffee Break
Paton's Macadamias (Les Ambassadeurs, stand U10) will present a new range of Mini chocolates in Cannes, with a variety of flavours: White Chocolate Strawberry Crunch, Dark Chocolate Orange Crunch and Milk Chocolate Coffee Crunch
Belgian manufacturer and retailer Leonidas, which has recently been revamping its domestic market store concept, starting with outlets in Brussels, is ready to concentrate on travel-retail opportunities
Perfetti van Melle, which purchased the Chupa Chups brand from its Spanish owners earlier this year (DFNI July 15), is restoring the iconic lollipop brand to a focused travel-retail position after three years of it being consolidated into Chupa Chups' domestic business
US distributor Chase International has helped one of its principals, Starbrook Airlines, to take to the high seas through Miami-based Starboard Cruise Services
Kraft Foods World Travel Retail is repositioning Côte d'Or as a premium brand and will unveil a new travel-retail product line-up at the TFWA World Exhibition (Riviera Village RG5) this month
Swiss chocolate company Favarger, now in its second year of travel-retail trading and preparing for its second appearance at the TFWA World Exhibition, is to unveil three new nougat packs, all in resealable 180g sachets
Gifts & Electronics
German electronics distributor Pasco is to target airport retailers with a range of professional plasma screens at the TFWA World Exhibition this month
German miniature camera supplier Minox has launched a selection of new products ahead of the TFWA World Exhibition
Hamleys is to open a new airside store at Manchester International airport terminal two
Writing instruments supplier Caran d'Ache hopes to appeal to women with the second version of its Ecridor Eclat ballpoint pen
Lego is to present its new Rescue Plane at the TFWA World Exhibition in Cannes later this month
BAA has awarded WH Smith the primary news retail contract at London Heathrow terminal five
US lighter manufacturer Zippo has made 121 staff redundant after a dramatic decline in sales
Jewellery & Watches
Luxury timepiece brand Saint Honoré has introduced two Christmas gift boxes, one for men and one for women
Luxury goods house Richemont has bolstered its timepiece brands portfolio by purchasing Fabrique d'Horlogerie Minerva
More jewellery and watches news
Danish jewellery supplier Pilgrim will unveil its first ever travel-retail exclusive jewellery line at the TFWA World Exhibition this month
Luxury jewellery retailer and supplier Tiffany & Co has opened a signature store in Macau, located in the retail area of casino and hotel Wynn Macau. The 2,100sq ft (195sq m) store is situated on the waterfront and focuses on items from the higher end of Tiffany's portfolio, including diamond engagement rings, Tiffany Celebration rings, platinum and 18ct gold items
Australian supplier Wellington Jeweller will unveil its latest 18ct gold and diamond collection at TFWA World Exhibition, using its offspring brand Pica LéLa
Mobile telephone supplier Vertu is making its debut at the TFWA World Exhibition in Cannes this month after years of being present in the travel-retail channel
Italian jewellery supplier OGS is keen to make a breakthrough in duty-free after exhibiting at the TFWA Asia Pacific show earlier this year
UK luxury jewellery supplier Babette Wasserman has unveiled its winter collection. The line includes rings, necklaces and pendants
Luxury writing instruments, jewellery and watches supplier Montblanc has added several new products to its Star and Bohème sterling silver jewellery collections
Netherlands-based jewellery supplier Vivaldi, a subsidiary of Gerzon Duty Free, will present its new gold bijoux sets at TFWA World Exhibition this month
Pevazi, the watch licensee for sports brand Jeep, has introduced the Camp collection of watches
UK-based costume jewellery supplier Cat Design has launched a jewellery division in addition to its own jewellery brand
Following the opening of a Dubai distribution facility (see DFNI September 15) UK jewellery and electronics distributor Scorpio says it plans to double its fledg-ling ground shop business within the next 14 months
Alpha Airport Shopping is enhancing its timepiece offering across the majority of its stores over the next few weeks
Monaco-based jewellery and watch supplier Misaki has unveiled its 2007 collection for duty-free and domestic stores
Timepiece licensee Gant Time has appointed a start-up company as its exclusive duty-free distributor
Fashion & Leathergoods
More fashion news
More fashion & leathergood news
Japanese eyewear group Charmant is launching Puma sunglasses into travel-retail at the TFWA World Exhibition and the firm will be establishing Puma lines in travel- retail next year by focusing on the brand's sports credentials
Danish fashion house Sand is on the brink of a breakthrough in China, where it is in advanced negotiations with a potential partner
Following the speedy roll-out of stand-alone Emporio Armani stores into travel-retail in the past year, Italy's Armani Group is set to open its first personalised space within a multi-brand fashion store, at Frankfurt airport with Gebr Heinemann
Paris-based fashion and leathergoods label Gerard Darel is exhibiting at TFWA World Exhibition for the first time, presenting a collection of the bags that have given the brand a strong following in many European markets
Argentinian fashion brand La Martina is making a play for the travel-retail market with corner openings planned in Rome Fiumicino and Milan Malpensa airports and a push, from this autumn, on wholesale distribution of its accessories
The new own-label fashion and accessories brand from Abu Dhabi Duty Free, called Vespucci, has given other fashion houses at the airport something to think about in its first weeks of launch, with sales volumes running at around four times those of more upscale brands
French leathergoods house Longchamp is launching new trade press advertisements that spell out Longchamp's determination to crack down on copiers of its most successful bag in travel-retail, Le Pliage
German leathergoods and fashion house Etienne Aigner will focus more on travel-retail in the coming year—and could establish a dedicated department within a year
Italian brand Alfredo Pria 1824 will make its debut in the UK travel-retail market this November when it is listed on board British Airways
Munich airport terminal two has increased its fashion offer with Eurotrade, the airport's retail subsidiary, with the extension of the Burberry shop and the addition of a new leathergoods store
The Autocross leather range from AT Cross, launched earlier this year, has been a success in travel-retail for the writing instruments supplier
Special Reports
Interactive digital sandwich boards—or 'Adwalkers'—are touted as the advertising media of the future. But how effective are they in the airport environment and what can they offer retailers? Tina Milton reports