Cover Stories
Middle East. The rapid expansion of the aviation industry in the Middle East is encouraging retailers to set increasingly ambitious goals
SINGAPORE. The Civil Aviation Authority of Singapore (CAAS) has revealed preliminary details of retail plans for Singapore Changi airport's low-cost terminal, scheduled to open in early 2006
People & Company
More people and company news
Imperial Tobacco Canada international sales manager Richard Ward is to retire next summer after 28 years' service to the company
Voting has begun for the Global Travel Retail Awards, a new benchmark of excellence in the worldwide duty-free industry
DFNI advertisement director Jane Hansom has left the company after eight years' service with publisher Raven Fox
Features
One of the most experienced executives in Middle Eastern duty-free, Aer Rianta International-Middle East managing director John Sutcliffe is also one of the most outspoken.
He talks to John Rimmer about his company's latest ventures and gives his views on the grey market, tobacco suppliers and the ?trinity'
As global travel-retail markets show signs of a modest but tangible recovery, airports in the Middle East remain ahead of the trend with consistent double-digit growth. And it could be a while before that growth slows, argues John Rimmer
Now one of the top three duty-free locations worldwide, according to analyst Generation, Dubai Duty Free is still seeking ways to improve its business. John Rimmer visits the retailer and talks to managing director Colm McLoughlin
BAA's withdrawal from its 25-year contract to manage Seeb International airport left Muscat Duty Free lacking a trusted partner, and with some serious concerns. But after nearly two years of strong growth the retailer has cause to look ahead with optimism, writes Dermot Davitt
Abu Dhabi, capital of the United Arab Emirates, is building an aviation industry that will put it at the forefront of the regional business. Abu Dhabi Duty Free's task is to keep up with the pace of development. John Rimmer reports
Sunglasses have captured the imagination of the duty-free world and they are now getting the space they deserve. Kevin Rozario asks how the industry can capitalise on their rising popularity
By Dermot Davitt, Executive Editor
As the kingdom of Bahrain makes advance preparations for its second Formula One grand prix next year, Bahrain Duty Free is speeding up renovation plans. DFNI takes a tour with a retailer aiming for pole position
Global duty-free sales may have slowed over recent years,
but the cigar category has gained momentum as operators invest in state-of-the-art retail facilities. Gavin Lipsith examines some of the year's boldest cigar developments in airport retail
ETRC plans Europe-wide sales index by 2005
By John Rimmer, Editor
By Dermot Davitt, Executive Editor
By Gavin Lipsith, Retail News Editor
By Tina Milton, Beauty Editor
A simmering dispute in Scandinavia puts the concept of duty-free in the spotlight
Retail News Analysis
SPAIN. Aldeasa has posted net profits of Eu25.8m ($33.5m) for the first nine months of the year, a 20.2% increase on the same period in 2003
INTERNATIONAL. The Duty Free World Council (DFWC) is to explore the possibility of becoming a non-governmental organisation in order to enhance its lobbying efforts
GREECE. As DFNI went to press, Hellenic Duty Free Shops (HDFS) was set to report slower than expected growth in pre-tax profits in the first nine months of the year, citing a drop in tourist traffic and disappointing Olympic product sales
UK. The Office of Fair Trading, a government regulatory body, has rejected appeals from Mastercard to reverse its decision that the credit card company's interbank fees violate UK competition laws, and has launched a similar investigation against Visa
AUSTRIA. Vienna airport retailer Saveria has reported strong growth thanks to the continued increase in low-cost traffic to the city over the past nine months
AFRICA. Dufry Group has insisted that duty-free in Africa can realise its huge potential, despite the threat of terrorism against tourists in key markets, difficult trading conditions and the lack of growth in the regional duty-free market in recent years
CHINA. King Power Group's Shanghai operation Orient King Power Duty Free has opened two new shops at Shanghai Pudong International airport
ICELAND. Low-cost airline Iceland Express has expanded the luxury goods assortment in its latest inflight catalogue
UK. Allied Domecq-owned distributor CG Hibbert has expanded its distribution network to include the Netherlands, Luxembourg and France
UK. As nominations flood in for next year's Alpha Heroes awards, to be held on April 4, Alpha Retail managing director David King has insisted there is a direct correlation between staff turnover and levels of profitability
Companies that book now for the Raven Fox Global Travel Retail Summit will save 20% on their delegate fee
OMAN. Aer Rianta International?Middle East (ARI?ME) and Oman Aviation Services, partners in Muscat Duty Free, are pressing ahead with investment at Seeb International airport and are targeting strong double-digit sales growth this year
CANADA. Canada Border Services Agency (CBSA) director export process division Doug Waldie has attempted to ease the concerns of the country's border operators over tightening security and other issues
UK. French operator Aelia has followed its capture of the retail contract at Belfast International airport (DFNI Nov 1) by winning the tender at London Luton airport
UK. Manchester airport is examining its retail strategy for the next four to five years, retail business manager Jane Barber told DFNI
Liquor & Wines
Gonzalez Byass has repackaged its sherry brand Croft Original in an effort to attract younger consumers
More news from the world of liquor
Amsterdam Schiphol airport liquor and tobacco retailer KLM Tax Free Services has reported a strong increase in autumn sales of Jack Daniel's whiskey thanks to an innovative promotion supported by brand-owner Brown-Forman
Grolsch International has increased its travel-retail sales by 10% this year, despite scaling down its involvement with the airport and inflight channels
Allied Domecq Duty Free (ADDF) is introducing a range of new items into North American duty-free over the coming months
Tobacco Products
US-based cigar supplier JC Newman hopes to drive sales of its accessories at travel-retail outlets during the Christmas season
More news from the world of tobacco
Cigarette suppliers have a ?moral obligation? to address Gulf operators' concerns over ?unfair? margins, Aer Rianta International?Middle East managing director John Sutcliffe has told DFNI
The UK government's white paper outlining its public health targets for the next five years has once more cast the spotlight on tobacco
Fragrances
The counterfeiting business is more of a worry to the fragrance industry than the grey market, according to L'Oréal Luxury Products Division travel-retail Europe, Middle East and Africa general manager Florian Chanet
Puig Travel Retail is to reinforce its feminine Prada brand with a men's offer next year
Netherlands-based duty-free distributor Dufri International is pushing its Oilily line of children's fragrance and skincare packs
Estée Lauder has revealed further details of its planned Donald Trump fragrance, to be launched in 2005
Cosmetics
Shiseido introduced its Bio-Performance Super Lifting Formula to travel-retail last month
Pupa has revealed its plans for the skincare and cosmetics sectors for 2005
Christian Dior is to introduce a new fashion-show themed promotion, Dior Backstage, to travel-retail next year
Duty-free fragrance and cosmetics sales at airports in the Middle East have soared over the past nine months and are set to rise even further, according to Middle East Exclusive show organiser Channels Exhibitions
Confectionery & Fine Foods
Specialist distributor A&E Petersen has reported tangible results from its investment in extra store-focused personnel (DFNI June 1)
The Kousmichoff tea company, which was founded in St Petersburg in 1867 and once served the court of the tsars, exhibited its range of Kusmi teas in Cannes for the first time, operating a bar and ?tea appreciation? centre next to the Riviera Village
Kraft Foods World Travel Retail Division has lost the Altoids brand after its parent company sold it to chewing gum specialist Wrigley last week as part of an estimated $1.5bn package
Italian chocolate wafer specialist Loacker, which made its first TFWA World Exhibition appearance in Cannes this year, is poised to step up its duty-free presence after improving sales by 25% year on year
French premium chocolate manufacturer Valrhona has launched Porcelana del Pedregal after rescuing a rare cocoa plant from extinction
More news from the world of confectionery
Gifts & Electronics
Abu Dhabi Duty Free (ADDF) believes its electronics and audio-visual outlet Vision 2000 is back on track after some disappointing results earlier in the year
Pacific and Atlantic Sound Co(Pasco) has achieved impressive sales of audio/visual products at military outposts throughout the summer
Danish jeweller and retailer Georg Jensen will concentrate on promoting its line of gifts in 2005
Austrian crystal supplier Swarovski has rolled out its 2004 range of Christmas crystal ornaments in its travel-retail and domestic stores
Made in Oregon has reopened its store at Portland International airport after relocating to temporary space during refurbishment work
Jewellery & Watches
Golf brand Callaway has developed a range of timepieces which it hopes to introduce into the travel-retail market
Luxury jeweller Bvlgari has opened a 60sq m (645sq ft) boutique at Zürich Airport's Airside Centre
Sales of the Kenneth Cole range of watches in North America are being boosted by the success of the designer's fragrance Black
Watchmaker Raymond Weil will be heading further into the luxury segment with its branding in the year ahead
Writing instruments and fashion accessories brand Montblanc has teamed up with UNICEF to offer travellers a charity advent calendar
Fashion & Leathergoods
GokanKobo Touch, the new accessories line of scarves, ties and swimwear from Japanese designer Kenzo Takada, is to enter the duty-free market
More news from the world of fashion
The latest leathergoods and accessories boutique to open at North Carolina's Raleigh-Durham International airport in the US is a Brighton Collectibles womenswear shop
In a bid to widen its appeal, motorcycle brand Harley-Davidson has launched a new Motorclothes collection that includes more casual clothing for off-road occasions
Inline UK, the manufacturer of sunglasses brands Bloc, Nation and Oxx, is expected to enter the duty-free market next year following its debut in Cannes in October

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