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The advantage of the Internet is its ability to reach all corners of the globe. For Danish mail-order retailer Peter Justesen, the addition of online shopping is a pivotal part of its service.
Chacalli-De Decker has built a powerful presence in both the European military and diplomatic channels. In the company?s three biggest diplomatic markets of London, Brussels and Berlin, sales success often depends on currency exchange rates.
Beer is the way to a soldier?s heart, as supplier Cecil MacDonald underlines.
Europe may be a regional hotspot for military/diplomatic duty-free sales but US companies such as South Pacific Duty Free have been developing niche businesses elsewhere.
Europe is the apple of North America Duty Free?s eye. The US retailer has been investing in its operations serving Armed Forces Exchange & Procurement Services, while scaling down efforts in other parts of the world.
Exciting new European tender opportunities have been conspicuous by their rarity in recent times. This has encouraged some operators, traditionally anchored in duty-free?s Old World, to look further afield for expansion. John Rimmer asks what avenues are open to EU operators seeking to grow.
Inflight retailing can be a difficult business for suppliers faced with tough demands from airlines. Jewellery companies are no exception. But, as Updesh Kapur reports, airlines are putting more effort into their onboard jewellery assortment.
Airlines are crying out for trendy, fashionable jewellery to help make their inflight offer exciting. DFNI speaks to Jenny Groom, inflight retail manager of Virgin Atlantic about its jewellery listings.
Staff training is a vital ingredient that can mean the difference between success and failure for any luxury goods retailer. As Updesh Kapur discovers, jewellery suppliers are demanding more support from airport retailers on the shop floor in order to improve sales.
Pearl supplier Majorica is taking steps to rejuvenate a jewellery sector that has traditionally been aimed at consumers over 50. The Spanish company has employed a consultant to review its corporate image and target a younger clientele. Updesh Kapur reports.
Writing instruments is a sector facing the challenge of the computerised age with trepidation. As more people rely on technology to communicate, so sales in the low- and mid-priced ends of the market have slowed. But as Updesh Kapur reports, suppliers and retailers are capitalising on demand for high-end luxury pens, and targeting new consumer groups.
Alpha Travel Retail jewellery buyer Keran Simmonds responds to criticism from jewellery suppliers about a lack of support from retailers.
Report from the Raven Fox Awards presentation.
China grabs centre stage as new alliance forecasts duty-free boom.
Keeping up with the duty-free demands of military and diplomatic personnel around the globe is a complicated business.
The nature of the military duty-free channel means sales are inextricably linked to conflict and trouble spots around the globe. Interview with Hellenic Duty Free ceo Jacques Parson.
Carrying on the three-year TFAP tradition of burying once great tunes, the industry again turned out in force for the the World Karaoke Duty-Free Championships, sponsored by Raven Fox and Weitnauer.
TFAP Review. This year?s Tax Free Asia Pacific show took place against a backdrop of increasing uncertainty in the regional travel-retail marketplace.
Review of the Tax Free Asia Pacific sports events.
China grabs centre stage as new alliance forecasts duty-free boom.
Retail News Analysis
INTERNATIONAL. The entire travel-retail industry could be thrown into chaos if proposals by the World Health Organization (WHO) to ban the tobacco category are adopted under its Framework Convention on Tobacco Control.
NETHERLANDS. A pre-order duty-free booking service has been launched by the Schiphol Group at Amsterdam airport.
INTERNATIONAL. The world?s leading travel retailers and suppliers are preparing to gather in London for what promises to be one of the highlights of this industry year: the Global Travel Retail Summit, organised by DFNI publisher Raven Fox.
SINGAPORE. Alpha Retail and its partner Singapore United Tobacco Co have claimed to be the highest bidders for the fragrances and cosmetics tender at Singapore Changi terminal two.
UK. BAA has announced pre-tax profits of £530m ($752m) for the year to March 31, an increase of 15.2%. This was principally the result of a strong performance by its core UK airports business.
ASIA/PACIFIC. The Nuance Group, Dubai Duty Free and Changi airport authority, Civil Aviation Authority of Singapore (CAAS), were among the big winners at the Raven Fox Awards for Travel-Retail Excellence in Asia/Pacific, on a dramatic night in Singapore on May 23.
INTERNATIONAL. The World Health Organization?s proposed ban on duty-free tobacco sales has gained strong support from many countries in Africa and southeast Asia. And retailers in these countries are being urged to act to convince their governments to help overturn the proposal in the WHO?s Framework Convention on Tobacco Control.
DFNI says: We make no apology for the graphic and powerful front page of this issue. The spectre of an industry going up in flames is far more than just a dramatic image. Abolition of duty-free tobacco sales is a very real and well-advanced threat and we hope that our cover will act as a wake-up call.
MEXICO. Amid challenge and counter-challenge in Mexico?s courts, airport authority Grupo Aeroportuario del Sureste (ASUR) has awarded retail contracts at its three largest airports to a consortium formed by Aldeasa and Brasif.