Features
Profile of this leading Singapore-based distributor.
Are multi-buy promotions the best way forward? Retailers often favour them to boost sales volumes. But some suppliers are concerned that such offers are too expensive and prefer tastings, gwps and competitions. What is clear is that promotions need to have benefits for all sides. Michael Eaton reports.
DFNI asks a number of manufacturers to nominate some of their favourite, and most successful, promotions.
The Nuance Group knows what works best at Copenhagen Kastrup airport as far as promotions are concerned?and that is money-off deals. The second part of its strategy is to recruit hostesses to offer customers free samples, and sales have soared as a result.
The challenge of promotion looms at the new Seoul Incheon airport. Incheon is the largest airport in the world to open this year. But operators have already expressed concern about the impact on spend of the sluggish local economy and the weak yen. Dermot Davitt investigates.
Korean Air assistant general manager cabin services Jung Kung Chung comments on how inflight sales are being influenced by regional economics.
TFAP review. The format and length of this year?s TFAP show elicited a range of responses from delegates and exhibitors following last month?s event in Singapore. DFNI presents a cross-section of opinion from those who were there.
Retail surge acts as catalyst for BAA. BAA group retail director Brian Collie spoke to DFNI as BAA?s latest annual results were published.
Restoring the glory days at New York JFK. The airport's newest terminal, described as a "centrepiece of the airport's renaissance", opened last month. Already there are plans to double the size.
Agents and distributors need to be multi-functional and at ease with both suppliers and operators. They are the men in the middle. DFNI talks to Singapore distributor Distriworld and US agent Alfa Brands about the day-to-day demands on their time.
Profile of this leading US distributor.
Retail News Analysis
AUSTRALIA/INTERNATIONAL. The Nuance Group has formed a landmark joint venture with Australian surfwear and fashion store chain Beach Culture to roll out the retail concept to international locations.
INDIA. State-owned hotel and duty-free operator India Tourism Development Corp (ITDC) has undergone sweeping changes to its senior personnel.
S. KOREA. Incheon International Airport Corp (IIAC) has told DFNI it forecasts duty-free sales to rise 33% in year one of operations at the new Incheon facility, compared with the final year of sales at Seoul Kimpo airport.
US. United Airlines? new inflight catalogue?which focuses heavily on product editorials?has boosted duty-free sales considerably, according to onboard merchandise sales manager Annette Gutsmiedl.
CZECH REPUBLIC. Duty-free shopping in the Czech Republic may yet benefit from a stay of execution.
GREECE. Hellenic Duty Free?s sales at the $2bn facility have not kept pace with those at the retailer?s other Greek outlets this year, and the operator has blamed the positioning of its stores.
SOUTH AFRICA. Airport authority Airports Company South Africa (ACSA) is overseeing an ambitious retail development plan at its nine airports in the country.
UK. Arrivals shopping has proved the success story of BAA?s retail year, according to group retail director Brian Collie.
CANADA. The Nuance Group has opened a downtown store in Victoria on Vancouver Island, hoping to capitalise on the 3.5m tourists who visit the resort annually.
US. New York JFK airport?s new terminal four opened for business last month, as plans were already under way for the next phase of development.
SINGAPORE. Interest in Singapore Changi duty-free is reaching fever pitch as the airport authority decides the outcome of pivotal beauty, fashion and watch concessions.

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